Online Meeting

Online Meeting lets assessors and centre staff host video meetings in Ecordia, straight from the web browser, with nothing to download. Candidates, Workplace Managers and Expert Witnesses can join meetings.

With Online Meeting you can:

• hold one-to-one, one-to-many or many-to-many video meetings
• share your screen
• record the meeting and screen share, then add the recording to a portfolio as evidence or to a contact log.

• Turning on Online Meeting
• Starting a meeting now
• Scheduling a meeting
• Hosting controls
• Supported browsers
• If meetings aren't working

Turning on Online Meeting

For centre administrators.

1. Subscribe to an Online Meeting package. For the options, email support@ecordia.co.uk or see Online Meeting Subscription Fees.
2. For each person who'll host meetings, edit their user account and tick User can Host Online Meetings.

   

Starting a meeting now

1. Go to Connect > Online Meeting. It opens in a new tab.
2. Click Host a new meeting Now.
3. Fill in the details and click Save.
4. Invite your participants. Either give them the meeting ID, or type and select their names. Each person you select gets an email invitation automatically.
5. Click Done. The meeting starts.

Scheduling a meeting

1. Go to Connect > Online Meeting. It opens in a new tab.
2. Click Schedule a new meeting.
3. Fill in the details and click Save.
4. If you'd like to, add participants by typing and selecting their names. Each person you select gets an email invitation automatically.
5. Click Done. The meeting appears in Your Scheduled Meetings.
6. When it's time, click Start.

Note: You can delete a scheduled meeting before it starts, but not once it has started. How many people you can invite depends on your subscription package.

Hosting controls

When you're hosting, you'll see these controls. Only the host can share their screen or record the meeting.

Supported browsers

Online Meeting works in up-to-date versions of the browsers below. For the best experience, we recommend Mozilla Firefox. It also works in most built-in browsers on phones and tablets, including Android, iPhone and iPad.

• Mozilla Firefox (recommended)
• Google Chrome
• Microsoft Edge
• Safari on iPhone and iPad

See also What You Need To Run & Access Ecordia.

If meetings aren't working

Online meetings need certain network connections to be open. If video or sound doesn't work, ask your IT team to check that:

• TCP port 443 is open
• these domains are allowed (whitelisted): *.tokbox.com and *.opentok.com.

You can test whether your network meets these requirements with the network test tool.

Related articles

• Online Meeting Subscription Fees
• Contact Log (Add/Modify)
• Ecordia Messages