Logging In

How to Log onto Ecordia

1. Open your Internet browser and type www.ecordia.co.uk in the address bar, then press 'Go’.

2. You will now be viewing the Ecordia web page.

Click the 'Login' button (top right of the page).

3. This will take you to the login screen where you can enter your username and temporary password shown above and click 'Login' (Note: the Username is NOT case sensitive, but the password IS case sensitive). ‘Case sensitive’ means that if capital letters are used in the password then the password will not work without them.

4. If this is the first time you have logged in you will need to accept the Terms and Conditions. If you decline the Terms and Conditions you will not be able to proceed, therefore you will need to contact your assessment centre.

5. Once the Terms and Conditions have been agreed, you will be asked to change your password.

Simply fill-in the boxes on the screen. Remember: the password is case sensitive, and spaces cannot be used. For example: if 'Tom Thumb' were to be used as a password it should be entered as 'tomthumb', i.e. without the space between the two words.

6. Throughout Ecordia use the 'Show Help' button to access page, or access the full Help Console by clicking the "Help" in the top right to access further guides and video help.

● Once logged-in the screen will be at full-size and you will be viewing your start page (Dashboard or Portfolio front page). Depending upon your user-role, you will have tabs at the top of the page that give you access to different areas of the system.

Candidates see :

Other users (centre staff user accounts) will see :

When Candidates login, they instantly see the front page of their Portfolio. To view portfolios as an Assessor, you can go to "Candidates" then "Candidate Search" then select  ‘View Portfolio’ against the relevant Candidate from the Search Results. Tabs will vary depending on the advanced functionality features that your Centre may or may not utilise.

Once logged in, your session will expire after 90 minutes of the last page load or, if on the Prepare Written Evidence page, 90 minutes after you stop typing.

Multi Factor Authentication (MFA) / Two Factor Authentication:

If MFA is activated for your account, and you have an email stored on your user account, you will see the following text on successful login:

2-Step Verification
A unique verification link has been sent to your email address starting and ending with ...part of email address displayed here...

Please click the link in this email to verify you are the account holder.

This link will expire in approximately 60 minutes.