MFA is an optional add-on, for pricing and to requiest acitvation email support@ecordia.co.uk .
When we switch on MFA for your centre, the default for all users is 'Off', and administrator will then need to go to More/My Centre/Manage, then ‘Centre Settings’, for each role you can now choose whether MFA is Mandatory, Optional or Off, then click ‘Update’.
In a scenario where a user has multiple roles:
• if the user has any Mandatory MFA role, they won't be able to see / disable MFA in their preferences
• if the user has any optional MFA role (and no Mandatory MFA Role), the user will have the option to enable/disable MFA via their preferences page
• if the user only has roles for whom this feature has been switched OFF, they won't see the MFA option on their preferences page.
• if the user has any Mandatory MFA role, they won't be able to see / disable MFA in their preferences
• if the user has any optional MFA role (and no Mandatory MFA Role), the user will have the option to enable/disable MFA via their preferences page
• if the user only has roles for whom this feature has been switched OFF, they won't see the MFA option on their preferences page.
When Multi Factor Authentication (MFA) is activated for a role, those with an email address on their account will see the following text on successful login:
2-Step Verification
A unique verification link has been sent to your email address starting and ending with ...part of email address displayed here...
Please click the link in this email to verify you are the account holder.
This link will expire in approximately 60 minutes.
Users without an email address, will be prompted to add one on next login.
2-Step Verification
A unique verification link has been sent to your email address starting and ending with ...part of email address displayed here...
Please click the link in this email to verify you are the account holder.
This link will expire in approximately 60 minutes.
Users without an email address, will be prompted to add one on next login.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article