User accounts (other than Candidate accounts) can only be deleted if they have not been used.
Here is how to disable a user account, which should be done when a member of the team leaves, or a user ceases to use Ecordia:
1. Go to the Users tab and locate the desired account and click 'Modify'
Here is how to disable a user account, which should be done when a member of the team leaves, or a user ceases to use Ecordia:
1. Go to the Users tab and locate the desired account and click 'Modify'
2. Set System Messages Allowed on their email to "No" or remove email address.
3. Remove the tick in the "Enabled" check box
4. IMPORTANT: Tick the "User cannot be messaged or request password resets" check box
5. Set "User work item forward to:" an active User
6. Click 'Save'
Key words: delete user, delete account, remove account, remove user, leaver, redundant account, User Maintenance
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